If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. If we can fix it without contacting you, we will. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. Tax returns are opened and processed in the order received.
We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. We have processed all error free refund returns received prior to April 2021 and continue to work the returns that need to be manually reviewed due to errors. How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance.
Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
The IRS has reduced the number of returns requiring special handling from an historical high of 9.8 million on to the current level of 321,000 individual returns as of October 29, 2021. If a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. The IRS is having to correct significantly more errors on tax returns than in previous years. This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. As of October 29, 2021, we had 6.8 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns with errors and those returns requiring special handling such as those that require correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). The IRS is opening mail within normal timeframes and all paper and electronic individual refund returns received prior to April 2021 have been processed if the return had no errors or did not require further review.
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